Privacy policy

Privacy Policy

Last updated: September 5, 2025

Stepprs Massage Insoles operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Stepprs Massage Insoles is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services at https://stepprsmassageinsoles.com.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.

We may collect or process:

  • Contact details: name, billing address, shipping address, phone number, email address

  • Financial information: payment details, transaction data, confirmation details

  • Account information: username, password, preferences, settings

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged

  • Communications: information included in support requests or emails

  • Device information: IP address, browser type, device identifiers

  • Usage information: interactions with our website and Services

Personal Information Sources

We may collect personal information:

  • Directly from you (account creation, checkout, contact forms)

  • Automatically via cookies and similar technologies

  • From service providers (payment processors, analytics tools, fulfillment partners)

  • From business or marketing partners

How We Use Your Personal Information

We may use your information to:

Provide and Improve the Services

  • Process payments and fulfill orders

  • Manage accounts

  • Arrange shipping and returns

  • Provide personalized product recommendations

  • Improve website functionality

Marketing and Advertising

  • Send promotional emails

  • Display relevant advertisements

  • Inform you about new products or offers

You may opt out of promotional emails at any time using the unsubscribe link.

Security and Fraud Prevention

  • Authenticate accounts

  • Prevent fraudulent activity

  • Protect public safety

  • Secure transactions

Communication

  • Respond to customer support inquiries

  • Maintain customer relationships

Legal Compliance

  • Comply with legal obligations

  • Respond to lawful requests

  • Enforce our policies

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers (payment processors, IT services, analytics, shipping providers)

  • To marketing partners for advertising purposes

  • To comply with legal obligations

  • In connection with business transactions (e.g., merger, acquisition)

  • With your consent

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services.

To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com/en

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from minors.

If you believe a child has provided personal information, please contact us at stepprsmassageinsoles@gmail.com to request deletion.

Security and Data Retention

We implement reasonable security measures; however, no system is 100% secure.

We retain personal information only as long as necessary to:

  • Maintain accounts

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete your data

  • Right to data portability

  • Right to opt-out of targeted advertising

To exercise any of these rights, contact us at:
stepprsmassageinsoles@gmail.com

We may need to verify your identity before processing requests.

International Transfers

Your personal information may be processed outside your country of residence. Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on https://stepprsmassageinsoles.com with the revised date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Stepprs Massage Insoles
Website: https://stepprsmassageinsoles.com
Email: stepprsmassageinsoles@gmail.com

For purposes of applicable data protection laws, Stepprs Massage Insoles acts as the data controller of your personal information.