Refund policy
Refund Policy
We have a 90-day money back guarantee policy, which means you have 90 days after receiving your item to request a refund.
To start a refund, please contact us at stepprsmassageinsoles@gmail.com or visit our website at https://stepprsmassageinsoles.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately at stepprsmassageinsoles@gmail.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right as quickly as possible.
Refunds
We will notify you once your refund has been processed. You will receive the refund on your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at stepprsmassageinsoles@gmail.com.